Consumer Care Representative (Bilingual French)

The Consumer Care Representative at Revlon is responsible for delivering exceptional consumer experiences across various communication channels, including phone, email, and social media, while providing accurate product information and resolving inquiries in both English and French. This role also involves maintaining the knowledge base for the Consumer Information Center and supporting regulatory requirements related to French-language communications. The representative will utilize digital tools and AI technologies to enhance consumer support and ensure compliance with company policies.

• Medical, dental, and vision benefits.
• Company-paid basic life insurance policy.
• Company-paid short-term disability insurance.
• Long-term disability insurance.
• Supplemental life insurances.
• Flexible spending accounts.

• The role requires bilingual communication in French and English, which may limit candidates who are not fluent in both languages.
• The position is hybrid, requiring in-office work three days a week, which may not suit all candidates.
• Revlon is unable to sponsor or transfer employment visas, so candidates must have legal authorization to work in the U.S. without visa support.
• The pay range is specified, but it may vary based on skills and experience, which could lead to uncertainty about final compensation.