HHiring Reality
← Ren

Associate II, Donor Support

Ren
Location
Hudson, Ohio
Posted
27 days ago
Department
Hudson Office
What they actually want (must-haves)
  • 3 or more years of customer service experience required
  • Superior interpersonal, organizational and client service skills
  • Intermediate MS Office knowledge and experience
  • High level of professionalism and interpersonal skills to handle sensitive situations
  • Comfortable and confident speaking with donors and financial advisors
Nice to have
  • Bachelor’s degree preferred
  • Salesforce or equivalent CRM experience preferred
  • Basic knowledge and ability to use AI in day-to-day operations
What the job really is

The Associate II, Donor Support role involves providing exceptional service to donors and financial advisors, ensuring a positive experience with their donor advised funds. Daily tasks include responding to inquiries, onboarding new donors, maintaining relationships, and assisting with fund administration. The position also requires recording activities in a CRM and collaborating with internal teams to enhance service delivery.

Things to weigh
  • No salary listed
  • Role involves handling sensitive and confidential situations
  • Position may require backup support to another team
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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