Customer Success Manager III

As a Customer Success Manager III at Renaissance, you will manage a portfolio of district and school-level accounts, ensuring customers achieve their desired outcomes with the company's education technology solutions. Your role involves onboarding new customers, driving engagement and adoption, identifying upselling opportunities, and collaborating with sales to enhance account growth. You will also gather customer feedback to inform product development and serve as a mentor within the organization.

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

• Salary range provided is $61,800 - $75,000, which may vary by location and is base salary only with additional bonuses for hitting targets.
• Role covers multiple states, ideally looking for candidates in MST or PST time zones.
• The position requires significant independence in managing customer relationships and driving strategies.