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← Remodel Health

Customer Success Representative

Remodel Health
Location
Indianapolis, IN
Posted
1 month ago
Department
Customer Success
What they actually want (must-haves)
  • 3-5 years of customer service experience with larger accounts
  • Project management experience
  • Process development
  • Bachelor's Degree required
Nice to have
  • Health & Life License preferred
  • Health Insurance experience preferred
What the job really is

As a Customer Success Representative at Remodel Health, you will lead and support organizations in executing healthcare solutions, assist with annual renewal applications, and help meet production goals. The role involves collaborating with colleagues to address client needs, utilizing technology solutions, and identifying cross-selling opportunities. You will also contribute to a positive team environment and take on special projects as needed.

Benefits
  • Full health benefits offering, including life, long-term disability, dental, and vision
  • Generous PTO
  • 401(k) match
  • Sabbatical PTO available after 5 years
Things to weigh
  • In-office position four days a week with work from home Fridays may not suit everyone
  • Health & Life License and health insurance experience are preferred but not mandatory
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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