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Solutions Engineer

Relay
Location
Raleigh, NC
Posted
2 months ago
Department
Solutions Engineering
What they actually want (must-haves)
  • 3+ years in a customer-facing technical role (Solutions/Sales Engineer, Solutions Architect, or Technical Consultant)
  • Proven track record of translating complex technical topics for both business and technical audiences
  • Hands-on experience delivering technical demos and proof-of-concept deployments
  • Experience managing enterprise technical diligence (RFPs, security questionnaires, IT evaluations)
  • Proficiency with APIs, integrations, and prototyping
  • Bachelor's degree in engineering, CS or similar technical field
Nice to have
  • Experience in frontline operations (manufacturing, logistics, hospitality) or OT/IT systems and industrial IoT/automation
What the job really is

As a Solutions Engineer at Relay, you will partner with the Enterprise sales team to design and demonstrate solutions using the Relay platform. Your role will involve leading technical diligence, addressing IT objections, and ensuring smooth transitions to post-sales teams, while also documenting solution architectures and synthesizing customer feedback for product management.

Benefits
  • 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
  • Generous Paid Time Off
  • 401(k) Savings Plan + Company Match
  • Baby Cash Reward + Paid Parental Leave
  • Wellness Perks: access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
  • Team Events & Culture: company celebrations and team outings
Things to weigh
  • This is a fully onsite role with up to 50% travel expected, which may not suit all candidates.
  • The role involves significant customer interaction and technical sales cycle ownership, which may require strong interpersonal skills and adaptability.
Job score2.8/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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