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← Regional Center of the East Bay

Intake Coordinator Supervisor (Bilingual Preferred)

Regional Center of the East Bay
Location
San Leandro, CA
Posted
1 month ago
Department
Support Services
Salary
$78,327.34 - $115,725.22
What they actually want (must-haves)
  • BA/BS Degree in human services or related field OR BA/BS in an unrelated human services field plus 2 years of experience in a human services agency
  • Fluency in English and one of the following languages: Spanish, Korean, Tagalog, Vietnamese, Cantonese or Mandarin
  • Working knowledge of Microsoft Office Suite, particularly Word and Excel
  • Ability to analyze, plan, and coordinate workflow
  • Excellent verbal and written communication skills
  • Accuracy and attention to detail
Nice to have
  • Staff supervision including performance evaluation preferred
  • Preferred certifications: Microsoft Office Specialist (MOS): Excel Expert, Microsoft Office Specialist (MOS): Word Expert
What the job really is

The Intake Coordinator Supervisor at the Regional Center of the East Bay supervises a team of intake coordinators, ensuring that workflow meets departmental objectives. Daily responsibilities include staff training and evaluation, monitoring workloads, providing technical support, and overseeing case management and data accuracy. The role also involves implementing new software and safeguarding client records in compliance with HIPAA regulations.

Benefits
  • 3 weeks paid vacation + 12 sick days
  • 14 paid holidays + 3 floating holidays
  • Multiple options for medical care (including Kaiser at 100% employer paid for employee)
  • Dental and vision plans
  • CalPERs Retirement (pension)
  • Tuition Reimbursement
Things to weigh
  • Bilingual candidates receive a higher salary range, which may be a consideration for applicants
  • No specific mention of remote work options, but flexibility is indicated as applicable
  • The role involves significant administrative tasks, which may not appeal to those seeking more direct client interaction
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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