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← Refeyn Ltd

Service and Support Engineer (Paris)

Refeyn Ltd
Location
France
Posted
16 days ago
Department
Service
What they actually want (must-haves)
  • BSc or Masters Degree in Engineering/Physics
  • 3 years of experience using sensitive scientific equipment
  • 1 year of customer-facing interaction
  • Experience troubleshooting complex scientific equipment
  • Experience with electronic assemblies and/or optical systems
  • Right to work in relevant country
Nice to have
  • Experience working with scientific instrumentation software troubleshooting
  • Experience with liquid handling robots
  • Experimental experience with proteins, DNA or other biomolecules
What the job really is

The Service and Support Engineer will be responsible for the installation, maintenance, and repair of Refeyn instruments both in-house and at customer sites. This role includes providing remote support for service issues, conducting user training, and collaborating with manufacturing and R&D teams to enhance instrument reliability and service documentation.

Benefits
  • Salary between 55,000 Euros and 76,000 Euros, depending on experience
  • 25 days annual leave per year in addition to bank holidays
  • Employer Pension
  • A paid volunteer day per year
  • Annual wellbeing allowance
  • Comprehensive core benefits package including Health Insurance, Life insurance, and Employee Assistance Program
Things to weigh
  • Some travel required, which may vary from moderate to extensive
  • The role involves working in a laboratory environment with personal protective equipment (PPE)
  • No specific mention of remote work flexibility
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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