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← Redwood Software

Technical Support Engineer

Redwood Software
Location
Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands
Posted
27 days ago
Department
Support
What they actually want (must-haves)
  • Several years of experience in technical or application support roles
  • Strong technical skills across Windows and/or Linux systems
  • Databases and SQL
  • Networking
  • APIs and integrations
  • SAP ERP environments
Nice to have
  • Experience supporting enterprise-scale workload automation platforms
  • Exposure to SaaS-based scheduling or hybrid execution models
  • Experience with SAP-related products beyond SAP ERP
  • Knowledge of additional ERP platforms
What the job really is

As a Technical Support Engineer at Redwood Software, you will independently manage and resolve complex customer cases related to workload automation products. Your role will involve troubleshooting issues across various domains, analyzing logs, and collaborating with engineering teams to improve support processes. You will also assist in onboarding new engineers and contribute to maintaining documentation and knowledge bases.

Things to weigh
  • No salary listed
  • Role involves complex troubleshooting which may require high technical depth
  • Opportunity to work with a leading vendor in a growing market
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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