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← Red Ventures

Senior User Experience Researcher | The Points Guy

Red Ventures
Location
United States
Posted
2 months ago
Department
The Points Guy
Salary
$120,000 - $160,000
What they actually want (must-haves)
  • 7+ years in UX research, consumer insights, or a related field
  • Proven track record of independently leading mixed-methods research, including survey design, moderated and unmoderated interviews, usability testing, diary studies, and more
  • Demonstrated ability to synthesize findings into strategic recommendations with clearly defined implications
  • Strong written and verbal communication skills; comfortable producing first-draft deliverables with minimal oversight
  • Experience working directly with product and design teams in an agile work environment
  • Strong project and stakeholder management skills across multiple simultaneous initiatives
Nice to have
  • Experience working in loyalty, travel, or credit cards
  • Experience in early-stage or evolving research functions
  • Experience working on 0 to 1 product development
  • Familiarity with modern research platforms and tooling (e.g. UserTesting, SurveyMonkey, Dscout, etc.)
  • Familiarity with SQL or similar tools for pulling and exploring data independently
What the job really is

The Senior User Experience Researcher at The Points Guy will lead end-to-end research initiatives, translating objectives into structured project plans and synthesizing insights into actionable recommendations for product and design teams. This role involves managing multiple research projects, collaborating cross-functionally, and establishing research standards as part of a new in-house UX Research team.

Benefits
  • Total Cash Compensation Range: $120,000 - $160,000 per year
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Holiday Pay
Things to weigh
  • No specific details on the company's current UX research maturity or existing processes
  • The role involves building a new team and establishing standards, which may come with challenges and ambiguity
  • The position requires managing multiple initiatives simultaneously, which could lead to a high workload
Job score3.8/5
Benefits5/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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