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← Reachdesk Ltd

Head of Business Systems & Security

Reachdesk Ltd
Location
Birmingham, England, United Kingdom
Posted
10 days ago
Department
Client Experience
What they actually want (must-haves)
  • 5+ years in business systems, IT or BizTech leadership within B2B SaaS
  • At least 3 years leading a function or team, ideally in a PE-backed environment
  • Deep, hands-on ownership of an enterprise CRM and ERP
  • Accountable ownership of a SOC 2 Type II or ISO 27001 programme
  • Experience with identity and access management at a hundred-plus headcount across multiple countries
  • Strong familiarity with AI and its practical applications in workflows
What the job really is

The Head of Business Systems & Security at Reachdesk will oversee the company's platforms, security programs, and IT operations across multiple countries. This role involves managing systems like NetSuite and Salesforce, setting the architecture and governance for their use, and leading a team to automate processes and integrate AI into workflows. The position requires hands-on involvement in system configurations and a strategic approach to security and operational efficiency.

Benefits
  • Competitive salary with generous stock options
  • Pension with employer contributions (NEST)
  • Affordable Private Medical Insurance, including mental health support and fast access to care
  • Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
  • A genuinely collaborative culture with innovative, fun, and ambitious people
Things to weigh
  • The role involves significant autonomy and the opportunity to shape the systems function rather than inherit one.
  • No specific salary range is provided, which may require negotiation.
  • The position demands a hands-on approach, which may not suit candidates looking for purely strategic roles.
Job score3.6/5
Benefits3/5
Freshness5/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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