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← Reachdesk Ltd

Head of Business Systems & Security

Reachdesk Ltd
Location
London, England, United Kingdom
Posted
13 days ago
Department
Client Experience
What they actually want (must-haves)
  • 5+ years in business systems, IT or BizTech leadership within B2B SaaS
  • At least 3 years leading a function or team, ideally in a PE-backed environment
  • Deep, hands-on ownership of an enterprise CRM, ERP and the integration layer
  • Accountable ownership of a SOC 2 Type II or ISO 27001 programme
  • Identity and access management at a hundred-plus headcount across multiple countries
  • Strong experience with AI in workflows
What the job really is

As the Head of Business Systems & Security at Reachdesk, you will oversee the company's business systems, including platforms like NetSuite, Salesforce, and Workato, while managing the security program and IT infrastructure. Your role involves setting the architecture and governance for these systems, automating processes across the business, and leading a small team to enhance operational efficiency. You will also be responsible for adopting AI technologies and ensuring compliance with security standards such as SOC 2.

Benefits
  • Competitive salary with generous stock options
  • Pension with employer contributions (NEST)
  • Affordable Private Medical Insurance, including mental health support and fast access to care
  • Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
  • A genuinely collaborative culture with innovative, fun, and ambitious people
Things to weigh
  • Role involves significant responsibility and autonomy, which may appeal to candidates looking for a leadership position
  • No specific salary range mentioned, which could affect candidate expectations
  • The position requires hands-on involvement with systems, which may not suit those preferring purely strategic roles
Job score3.4/5
Benefits3/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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