Senior Client Success Concierge

The Senior Client Success Concierge at Realtor.com® is responsible for providing exceptional customer service and sales support to premium clients in the real estate sector. This role involves making over 300 calls daily to assess client needs and facilitate connections with real estate professionals, all while maintaining a high standard of professionalism and empathy. The position requires collaboration within a team and the ability to work independently, with a focus on achieving performance metrics and delivering a 'white-glove' service experience.

• $22/hour starting pay with commission for $65,000 total target annual pay based on performance
• Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance
• Flexible and Dependent Care Spending Accounts
• 13 annual paid company holidays
• Competitive Paid Time Off (PTO)
• 8 hours of paid Volunteer Time off annually

• Hybrid work schedule with required in-office days
• High-performance environment may lead to stress
• Position requires prolonged standing or sitting and repetitive hand and wrist motion