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Business Consultant, Dedicated Success

Realtor.com Careers
Location
Remote, Texas, United States
Posted
17 days ago
Department
Revenue
What they actually want (must-haves)
  • Bachelor’s degree
  • 8 years of account management experience – key/major accounts
  • Excellent verbal and written communication skills
  • Ability to work with PCs, Internet and Microsoft applications (Word, Excel, and Outlook)
  • Salesforce experience
  • Knowledge of the real estate industry
What the job really is

As a Business Consultant for Dedicated Success at Realtor.com, you will manage a small portfolio of approximately 40 high-value customer accounts, providing personalized support and building strong relationships. Your responsibilities will include overseeing the post-sale experience, which encompasses product implementation, training, ongoing support, and revenue retention. You will also engage with customers on a personal level, celebrating their milestones and ensuring they receive tailored consultation based on their business needs.

Benefits
  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
Things to weigh
  • Role involves managing a small number of high-value accounts, which may limit exposure to a broader range of clients.
  • Remote role with ~10% travel required, which may not suit all candidates.
  • Emphasis on building personal relationships with customers may require strong interpersonal skills and emotional intelligence.
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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