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← Razorpay Software Private Limited

Associate, Startup Accounts

Razorpay Software Private Limited
Location
Bengaluru
Posted
1 month ago
Department
GTM - Startups
What they actually want (must-haves)
  • Relevant experience in Key Account Management/Sales in the B2B space
  • Knowledge of best customer service practices
  • Strong interpersonal skills and an ability to build rapport with customers
  • Go-getter attitude
  • Hardworking with a strong work ethic
What the job really is

The Associate, Startup Accounts role at Razorpay involves building and maintaining relationships with key clients to drive account growth through cross-selling and up-selling. The position requires conducting business reviews, ensuring client satisfaction, and collaborating with internal teams to meet client needs. The role also includes monitoring performance against service level agreements and updating client information in the CRM.

Things to weigh
  • No specific salary or benefits mentioned
  • Role focuses on client relationship management which may involve high-pressure situations to meet targets
  • Emphasis on a strong work ethic and go-getter attitude may require a proactive approach from candidates
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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