The role of Analista de Reclame Aqui Pleno at Grupo QuintoAndar involves managing a high volume of customer complaints through the Reclame Aqui platform and other consumer protection agencies. The position requires proactive communication with customers to resolve conflicts and maintain the company's reputation, as well as analyzing cases and providing strategic responses. Candidates will need to meet productivity goals while working in a hybrid model, attending the office twice a week.
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