Customer Support Specialist, New Innovations

As a Customer Support Specialist for QGenda's New Innovations platform, you will engage with customers to address their technical needs and serve as a product expert. Your responsibilities will include training users on the software, developing training materials, and collaborating with various departments to enhance product offerings. Strong communication skills and the ability to manage customer relationships effectively are essential for this role.

• Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
• Generous paid time off (PTO) policy
• Paid parental leave for birth, adoption or permanent placement
• 401(k) with company match
• Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more

• No salary listed
• Role involves occasional national and international travel
• Experience with specific software systems is preferred but not required