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← Pushpay

Manager of Customer Growth, Nurture

Pushpay
Location
Colorado Springs, CO; Remote
Posted
1 month ago
Department
Sales
Salary
$90k-$100k
What they actually want (must-haves)
  • 3 to 5 years total in SaaS sales/expansion
  • 3+ years directly managing quota-carrying reps or proven track record as a top-performing AE with team lead experience
  • Proven history of coaching reps to achieve or exceed expansion revenue quotas
  • Hands-on experience managing sales cycles, pipeline mechanics, and forecasting in Salesforce
  • Proven experience building and scaling account management or customer growth organizations
  • Strong operational and analytical mindset with experience building KPI-driven systems
Nice to have
  • Experience leading through transformation, change management, or platform evolution
What the job really is

The Manager of Customer Growth, Nurture will lead and scale a team focused on driving customer growth and retention for Pushpay's extensive customer base. This role involves developing strategies for account management, creating systems to measure success, and collaborating across departments to enhance customer experiences and product adoption. The position requires a blend of strategic leadership, operational excellence, and customer advocacy to achieve revenue targets and strengthen partnerships with clients.

Benefits
  • 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
  • 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
  • 401K match
  • Hybrid work model - 3 days in the office / 2 days remote each week-COS only
  • 12 paid Company Holidays
  • 2 paid Volunteer Time Off days
Things to weigh
  • Role involves significant operational responsibilities which may require a strong focus on metrics and KPIs
  • No specific mention of technology stack or tools beyond Salesforce
  • Position is remote but requires in-office presence three days a week for Colorado Springs location
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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