Customer Success Manager, Enterprise

The Customer Success Manager, Enterprise is responsible for building and maintaining relationships with Enterprise customers, focusing on retention, renewal, and upselling of products. Daily activities include managing a book of accounts, ensuring customer satisfaction with the Pushpay platform, and achieving targets related to revenue retention and adoption. The role requires frequent communication with customers, training on Pushpay products, and some travel for on-site meetings.

• 100% employer-paid premiums for Medical, Dental, and Vision for employee
• 70%+ employer-paid premiums for Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote - COS only
• 12 paid company holidays
• 2 paid Volunteer Time Off days

• Quota-based role, which may add pressure to meet targets
• Requires travel for on-site meetings, which may not suit all candidates
• Fast-paced environment may not be ideal for those preferring stability