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Lifecycle Account Manager

Everpure
Location
Santa Clara, California
Posted
16 days ago
Department
Sales
What they actually want (must-haves)
  • 5–8+ years in Customer Success Management, Value Engineering, Technical Account Management, or Commercial Account Management within enterprise SaaS, IT infrastructure, or cloud environments
  • Track record leading demanding accounts with $10M+ revenue
  • Strong grasp of cloud-consumption economics (ARR, NRR, GRR, CapEx-to-OpEx transitions)
  • Proven ability to identify expansion opportunities, defend renewals, and drive value-realization motions
  • Comfortable using product telemetry, analytics tools, and CRM systems
  • Demonstrated ability to lead customer workshops and present value reports to C-level stakeholders
What the job really is

The Lifecycle Account Manager (LAM) at Everpure is a strategic post-sales role focused on driving customer adoption and retention through telemetry-driven account management. The LAM collaborates with Account Executives and Sales Engineers to ensure customers realize business value from their investments, while also identifying opportunities for revenue expansion. Responsibilities include analyzing account data, facilitating workshops, and executing capacity activation strategies to enhance customer engagement and satisfaction.

Benefits
  • Salary range of $182,000 — $273,000 USD
  • Incentive pay and/or equity eligibility
  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
  • Recognition as Fortune's Best Workplaces in Technology and the Bay Area, and certified as a Great Place to Work
Things to weigh
  • In-person role in Santa Clara, CA
  • No application deadline; applications accepted until the position is filled
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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