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Customer Success Operations Manager/ Associate Customer Success Operations Manager

PubMatic
Location
Gurugram, IN
Posted
18 days ago
Department
Client Operations
What they actually want (must-haves)
  • 2 – 7 years of experience in programmatic advertising or SSP/DSP operations
  • Strong knowledge of Header Bidding, oRTB, RTB/PMP, and Ad Networks
  • Experience with SSPs, GAM 360, and Prebid integrations
  • Proficiency in Excel (macros preferred); SQL experience a plus
  • Skilled at analysing complex datasets to identify trends and performance anomalies
  • Familiarity with debugging tools such as Charles, Fiddler, and browser console
What the job really is

As a Customer Success Operations Manager, you will manage mid-market publisher accounts, focusing on optimizing monetization and ensuring compliance with regional regulations. Your day-to-day tasks will include account setup, technical integrations, data analysis for yield improvement, and collaboration with sales and development teams to drive account growth.

Benefits
  • Paternity/maternity leave
  • Healthcare insurance
  • Broadband reimbursement
  • Healthy snacks and drinks in the office
  • Catered lunches
Things to weigh
  • Shift timings vary based on region, which may affect work-life balance
  • Role involves significant technical integration work, which may require ongoing learning and adaptation
  • No specific salary information provided
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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