HHiring Reality
← Proto

Director, Experience Design

Proto
Location
New York, New York, United States
Posted
1 month ago
Department
Experience
Salary
$170,000-$190,000
What they actually want (must-haves)
  • 10+ years of experience in experience design, service design, interaction design, or systems design within innovation, consultancy, product, or venture-building contexts
  • Undergraduate and/or graduate degree in design, human-centered computing, psychology, engineering, or a related field
  • Proven ability to own complex projects from early framing through delivery, with a portfolio showing systems-level judgment and depth of thinking
  • Fluency in journey mapping, interaction modeling, service blueprints, prototyping, and usability evaluation
  • Experience turning ambiguous, high-stakes problems into structured design direction
  • Proven ability to lead senior stakeholders through uncertainty
What the job really is

The Director of Experience Design at Proto is responsible for leading the design direction on complex projects, focusing on user behavior and system organization. This role involves creating tangible prototypes and facilitating decision-making with clients, while also managing and developing a team of designers. The position requires a hands-on approach, ensuring that design principles are upheld from concept through delivery, and contributing to the growth of the Experience practice within the company.

Benefits
  • Base salary of $170,000-$190,000
  • Work-from-office flexibility based on personal preferences and collaboration needs
  • Support for workplace flexibility and work-from-anywhere options within a 3-hour time zone of Eastern Standard Time
  • Core business hours generally from 9:30am-6:00pm EST
Things to weigh
  • Position requires handling high-stakes projects with ambiguity
  • Role involves significant responsibility in leading client decision-making and team management
  • No specific mention of additional benefits or perks beyond salary and flexibility
Job score4.2/5
Benefits2/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency5/5

Applying to Proto?

See how your résumé matches this role — and tailor it from what actually gets interviews.