HHiring Reality
← Prosper Health

CX Specialist

Prosper Health
Location
Remote
Posted
24 days ago
Department
Operations
What they actually want (must-haves)
  • 2–5 years of experience in a client-facing, customer support, or client success role
  • Exceptional written and verbal communication skills
  • Highly organized and detail-oriented
  • Resourceful and proactive in problem-solving
  • Passionate about delivering exceptional client experiences
What the job really is

As a CX Specialist at Prosper Health, you will be the primary point of contact for clients, providing thoughtful and personalized support via phone, text, and email. Your role involves building relationships, resolving client inquiries, and collaborating with internal teams to enhance the client experience. You will also have the opportunity to identify areas for improvement and contribute to the development of processes that support the scaling of the Client Experience function.

Things to weigh
  • No salary listed
  • Startup environment may involve rapidly changing priorities
  • Role emphasizes ownership and initiative, which may not suit everyone
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Prosper Health?

See how your résumé matches this role — and tailor it from what actually gets interviews.