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Client Services Representative

ProSkill
Location
Anthem, Arizona, United States
Posted
9 days ago
Department
Customer Service
What they actually want (must-haves)
  • Strong commitment to superior customer service
  • Excellent phone etiquette and interpersonal skills
  • Outstanding written and verbal communication abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Sound judgment and problem-solving skills with a calm, professional approach
  • Proficiency in Microsoft Word, Outlook, and Excel
Nice to have
  • Bilingual in Spanish
  • Experience using Service Titan
What the job really is

The Client Services Representative at ProSkill Services is responsible for providing exceptional customer service by managing inbound calls for service scheduling, coordinating appointments, and responding to inquiries via email and web portals. This role also involves conducting follow-up calls, assisting the sales team, and ensuring effective communication between customers and various company departments.

Benefits
  • Competitive pay and great work environment
  • Opportunities for career growth and continued training
  • Competitive pay with bonus and commission opportunities
  • Comprehensive benefits - Medical, Dental, Vision insurance
  • 401K retirement plan with partial company match
  • Company-provided iPhone and iPad
Things to weigh
  • In-office role with a move to a new location in Phoenix
  • No mention of remote work options
  • Fast-paced environment may be challenging for some candidates
Job score3.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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