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Client Services Representative

ProSkill
Location
Anthem, AZ
Posted
20 days ago
Department
Customer Service
What they actually want (must-haves)
  • Strong commitment to superior customer service
  • Excellent phone etiquette and interpersonal skills
  • Outstanding written and verbal communication abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Sound judgment and problem-solving skills
  • Proficiency in Microsoft Word, Outlook, and Excel
Nice to have
  • Bilingual in Spanish
  • Experience using Service Titan
What the job really is

The Client Services Representative at ProSkill Services is responsible for providing exceptional customer service by managing inbound and outbound calls, scheduling service appointments, and responding to client inquiries via email and web portal. This role involves assisting the sales team with reporting and client education, ensuring effective communication between customers and various company departments.

Benefits
  • Competitive pay and great work environment
  • Opportunities for career growth and continued training
  • Competitive pay with bonus and commission opportunities
  • Comprehensive benefits - Medical, Dental, Vision insurance
  • 401K retirement plan with partial company match
  • Company-provided iPhone and iPad
Things to weigh
  • Position is in an office environment with stationary work for extended periods
  • Requires ability to communicate effectively with internal and external stakeholders
  • Occasional physical tasks such as moving items up to 20 pounds
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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