HHiring Reality
← Proof

Operations Service Specialist (Southfield, MI)

Proof
Location
Southfield, Michigan
Posted
10 days ago
Department
Operations
Salary
$37,440 - $45,760
What they actually want (must-haves)
  • 1+ years of professional work experience in the service of process industry or a related field (consulting, operations, strategy)
  • Strong collaboration and partner management skills
  • Strong time management, organization, communication, and administrative skills
  • Strong Excel/Google Sheets & PowerPoint/Google Slides skills
  • Ability to prioritize and execute on multiple projects within stated deadlines
  • Adaptable attitude towards change and comfort working in a fast paced environment
Nice to have
  • Experience in legal and/or real estate background preferred
What the job really is

As an Operations Service Specialist, you will be responsible for ensuring a smooth and accurate experience for server partners and clients. Your day-to-day tasks will include responding to inquiries, managing platform tasks, and collaborating with internal teams to enhance user experience. You will also analyze processes for improvements and maintain high service quality standards.

Benefits
  • Medical, dental, vision, disability insurance, and 401K available
  • Flexible time off (paid planned and sick time, and paid holidays)
  • Two work-from-home days per month
  • Equipment provided
Things to weigh
  • Full-time, hourly position with expected 8 hours of work each day
  • Compensation range provided, but no specific salary mentioned for the role
  • Onsite role located in Southfield, Michigan, which may limit remote work options
Job score3.8/5
Benefits2/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency5/5

Applying to Proof?

See how your résumé matches this role — and tailor it from what actually gets interviews.