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Dispatch Specialist (Southfield, MI)

Proof
Location
Southfield, MI
Posted
20 days ago
Department
Marketplace Supply
Salary
$41,600–$47,840
What they actually want (must-haves)
  • 1–3 years of professional experience (dispatch, logistics, operations, customer service, or related)
  • Strong verbal and written communication skills
  • Comfortable making outbound phone calls every day
  • Experience or natural ability building trust-based relationships, especially with independent contractors or other partners
  • Excellent time management and organizational skills; able to manage multiple priorities under tight deadlines
  • Comfortable in fast-paced environments with frequent change
Nice to have
  • Bachelor's degree
  • Experience in dispatch, logistics, or operations
  • Experience on a marketplace or gig economy platform
  • Familiarity with business intelligence tools for self-serve analytics
What the job really is

As a Dispatch Specialist I at Proof, you will manage a designated territory to ensure service of process jobs are effectively dispatched to independent contractor process servers. Your role involves negotiating with clients and servers, maintaining communication, and documenting interactions while striving to meet service level agreements. You will also analyze data to improve workflows and support your team in enhancing overall operations.

Benefits
  • Medical, dental, vision, disability insurance, and 401(k) options
  • Flexible Time Off (FTO) and paid holidays
  • Company equipment provided
Things to weigh
  • Entry-level position with a clear growth path
  • Full-time, in-person requirement may limit flexibility
  • Role involves frequent communication and negotiation under pressure
  • No specific mention of training or onboarding processes
Job score3.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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