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← Process Street

Jr. Customer Success Manager (Remote)

Process Street
Location
PT Remote
Posted
24 days ago
Department
Customer Success
What they actually want (must-haves)
  • Experience working directly with customers or clients
  • Comfortable in a startup or entrepreneurial environment
  • Self-starter driven by goals
  • Strong strategic and creative thinking skills
  • Excellent written and verbal communication skills
What the job really is

As a Jr. Customer Success Manager at Process Street, you will build trusted relationships with customers, guiding them through implementation and onboarding while supporting their ongoing needs. You'll track key metrics, contribute to support resources, and collaborate with other departments to ensure customer feedback shapes the product. This role is ideal for someone who enjoys problem-solving and has a genuine passion for helping others succeed.

Benefits
  • Unlimited PTO policy
  • Social time activities to build connections
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation
Things to weigh
  • Role is remote but requires working US business hours
  • No prior customer success experience required, but a strong desire to work with people is essential
  • Focus on building relationships and understanding customer needs may require significant interpersonal skills
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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