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← Process Street

Jr. Customer Success Manager (Remote)

Process Street
Location
PT Remote
Posted
24 days ago
Department
Customer Success
What they actually want (must-haves)
  • Experience working directly with customers or clients
  • Ability to build trusted relationships
  • Strong written and verbal communication skills
  • Self-starter mentality with a goal-driven approach
  • Experience in a startup or entrepreneurial environment
  • Curiosity about technology and willingness to experiment with AI and new tools
What the job really is

As a Jr. Customer Success Manager at Process Street, you will build relationships with customers, guiding them through implementation and onboarding while supporting their ongoing needs. You will track key metrics, contribute to support resources, and collaborate with other departments to ensure customer feedback shapes the product. This role is designed for someone eager to learn and grow within a supportive, remote team environment.

Benefits
  • Unlimited PTO policy
  • Social time activities to build connections
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation
Things to weigh
  • Role requires working US business hours despite being remote
  • No prior Customer Success Manager experience required, but strong customer interaction skills are essential
  • The position emphasizes a culture of flexibility and remote collaboration, which may not suit everyone
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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