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← Process Street

Jr. Customer Success Manager (Remote)

Process Street
Location
PT Remote
Posted
24 days ago
Department
Customer Success
What they actually want (must-haves)
  • Experience working directly with customers or clients
  • Ability to build trusted relationships
  • Self-starter driven by goals
  • Excellent written and verbal communication skills
  • Experience in a startup or entrepreneurial environment
  • Curiosity about technology and willingness to experiment with AI and new tools
What the job really is

As a Jr. Customer Success Manager at Process Street, you will build relationships with customers, guiding them through implementation and onboarding while supporting their ongoing needs. Your role involves answering questions, conducting business reviews, and contributing to support resources. You'll also collaborate with other departments to ensure customer feedback informs product development and identify opportunities for customer expansion.

Benefits
  • Unlimited PTO policy
  • Regular social time activities
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation
Things to weigh
  • Role is remote but requires working US business hours
  • No prior Customer Success experience required, which may appeal to entry-level candidates
  • The position involves a high degree of autonomy and ambiguity, which may not suit everyone
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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