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← Process Street

Jr. Customer Success Manager (Remote)

Process Street
Location
PT Remote
Posted
24 days ago
Department
Customer Success
What they actually want (must-haves)
  • Experience working directly with customers or clients
  • Ability to build trusted relationships
  • Self-starter driven by goals
  • Strong written and verbal communication skills
  • Experience in a startup or entrepreneurial environment
  • Curiosity about technology and AI
What the job really is

As a Jr. Customer Success Manager at Process Street, you'll be responsible for building relationships with customers and guiding them through implementation and onboarding. You'll support existing clients by answering questions, highlighting new features, and conducting Quarterly Business Reviews while contributing to support systems. This role is designed for early-career professionals eager to learn and grow in customer success, working closely with various departments to ensure customer needs are met and valued.

Benefits
  • Unlimited PTO policy
  • Social time activities
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation
Things to weigh
  • Role requires working US business hours while being fully remote
  • No prior Customer Success Manager experience required, but a strong customer experience is necessary
  • The company emphasizes a collaborative remote culture, which may not suit everyone
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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