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← Procare Solutions

Implementation Manager

Procare Solutions
Location
Denver, CO; Atlanta, GA
Posted
1 month ago
Department
Professional Services
Salary
$60,000 - $70,000
What they actually want (must-haves)
  • 3+ years' professional relevant experience in financial services, fintech, or the software industry
  • Bachelor’s degree or combination of education and relevant experience
  • Experience assisting new customers with implementation of software
  • Knowledge of Payment Operations industry, products, and services
  • Strong focus on customer success
  • Ability to train, coach, and influence customer use of software
Nice to have
  • Sales and training experience
  • Relevant certifications
What the job really is

The Implementation Manager at Procare Solutions is responsible for onboarding new customers and ensuring their successful engagement with the company's software. Daily tasks include scheduling training sessions, providing software consultations, facilitating customer support, and gathering feedback for product enhancements. The role requires strong communication and organizational skills to drive customer adoption and retention.

Benefits
  • Excellent comprehensive benefits packages including medical, dental, & vision plans
  • HSA option with employer contributions
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Employee Stock Purchase Plan
  • Employee Discount Program
Things to weigh
  • Salary range is $60,000 - $70,000/year DOE
  • Position requires in-office work a minimum of 3 days per week in a hybrid model
  • Role involves occasional travel
Job score4.2/5
Benefits5/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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