HHiring Reality
← Proalpha Group

AMS Delivery Manager m/w/d

Proalpha Group
Location
Deutschland
Posted
24 days ago
Department
Service Delivery Platform
What they actually want (must-haves)
  • Completed training or degree in IT or business administration
  • Extensive experience in ERP consulting or support of ERP, MES, or complex IT systems
  • Deep process understanding of the manufacturing SME sector
  • Methodological competence in project management, presentation, and moderation
  • Strong communication skills, service orientation, problem-solving skills, and a proactive, hands-on work style
  • Very good German language skills and good English language skills for communication in an international environment
What the job really is

As an AMS Delivery Manager at Proalpha, you will serve as the main link between clients and internal teams, managing service processes and ensuring timely and customer-focused responses to inquiries. Your role involves coordinating service requests, monitoring response times, and fostering strong relationships with clients while identifying opportunities for service improvement and development of the system landscape.

Benefits
  • Flexible working time models
  • Home office
  • Workation
  • Value credit account (e.g., for a sabbatical)
  • Support for personal and professional development
  • International career opportunities
Things to weigh
  • No specific salary information provided
  • Role involves significant client interaction and service management, which may require strong interpersonal skills
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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