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Shared Services Specialist

Private Health Management
Location
Remote
Posted
1 month ago
Department
Client Services
Salary
$26.44–$31.25
What they actually want (must-haves)
  • Bachelor's degree strongly preferred
  • Strong knowledge of commercial health insurance, employer sponsored plans, Medicare, and common healthcare benefit concepts
  • Exceptional research and critical thinking skills
  • Outstanding attention to detail and a commitment to consistently accurate work
  • Adaptability, learning agility, and enthusiasm for cross training across multiple healthcare functions
  • Comfort using technology, AI tools, and multiple systems to improve efficiency and quality
Nice to have
  • Experience working in a health plan, provider office, hospital, healthcare navigation, care management, or similar healthcare environment
  • Familiarity with provider research, credential verification, provider directories, healthcare databases or medical records collection
  • Experience supporting authorizations, referrals, claims, or appeals
  • Experience improving workflows through technology, AI, or process enhancements
What the job really is

The Shared Services Specialist role at Private Health Management involves supporting various functions within healthcare operations, including Provider Network, Partner Benefits, and Medical Records. Specialists will develop expertise across these areas, improve operational efficiency, and provide reliable support to Care Teams. The position requires adaptability and a commitment to accurate work while utilizing technology to enhance workflows.

Benefits
  • Hourly rate of $26.44–$31.25
  • Health, dental, and vision benefits
  • 401(k) with match
  • Paid time off
  • PHM for PHM (services for you and your dependents)
  • Other benefits
Things to weigh
  • Remote role requires living and working in the United States
  • No specific mention of career advancement opportunities
  • The role involves cross-training, which may require flexibility in responsibilities
Job score3.8/5
Benefits3/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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