HHiring Reality
← Prismatic

Account Manager

Prismatic
Location
United States
Posted
24 days ago
Department
Account Management
Salary
$120,000 - $140,000
What they actually want (must-haves)
  • 5+ years of experience in account management, customer success, technical sales, consulting, or a related customer-facing role in a technical B2B SaaS business
  • Proven experience owning revenue across a customer portfolio, including renewals, expansion, forecasting, negotiation, and commercial close
  • Experience working with technical software products and engaging product, engineering, architecture, or IT stakeholders
  • Ability to communicate complex technical concepts clearly to engineers, executives, and less-technical audiences
  • Strong business acumen and the ability to connect product adoption to measurable customer value, ROI, and strategic priorities
  • Demonstrated success managing complex accounts with multiple stakeholders, competing priorities, and long sales or renewal cycles
Nice to have
  • Experience with embedded software, iPaaS, APIs, integration platforms, automation, developer tools, cloud infrastructure, or workflow products
  • Familiarity with REST or GraphQL APIs, OAuth, webhooks, JSON, or integration architecture
What the job really is

As an Account Manager at Prismatic, you will manage a portfolio of B2B SaaS customers, focusing on building relationships and driving revenue through renewals and expansions. Your role involves collaborating with customer executives and internal teams to ensure successful onboarding and ongoing value, translating technical capabilities into business outcomes, and leading strategic account initiatives.

Benefits
  • Remote work: Our team works remotely across the US; we travel together 2x times a year for company kick-offs and mid-year meetings.
  • Unlimited PTO: We have an unlimited & flexible paid time off (PTO) policy that encourages our team to recharge when they need to.
  • Medical, dental & vision: Prismatic offers high-quality medical (Cigna Medical), dental (Guardian Dental) and vision (Guardian VSP) care for full-time employees and their dependents.
  • Life insurance: We provide company-paid life insurance, short-term disability insurance, and long-term disability insurance through Guardian.
  • 401(k): Our 401(k) plan is through Empower with 4% company match - 100% of the first 3% and 50% of the next 2%.
  • Computer & technology equipment: We provide the equipment you need to do your best work, applicable to your role + $1k new hire setup stipend.
Things to weigh
  • No specific mention of a formal training program for onboarding new hires
  • The role requires navigating complex accounts which may involve long sales cycles
  • The position may require working with technical concepts that could be challenging for those without a technical background
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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