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Patient Liaison

Prenuvo
Location
St. Petersburg, Florida, United States
Posted
16 days ago
Department
Patient Care
Salary
$20-$25
What they actually want (must-haves)
  • At least 1+ year in customer service, preferably in a healthcare or related field
  • Punctual, dependable, and committed to excellence in medical and customer care
  • Availability to work varied hours, including weekdays and weekends as needed
  • Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care
  • Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues
Nice to have
  • Previous experience in healthcare, hospitality, or MedSpa
  • Proven experience as a Receptionist, Front Office Representative, or similar role
What the job really is

The Patient Liaison at Prenuvo is responsible for providing exceptional customer service to patients visiting the clinic. Daily tasks include welcoming patients, managing check-ins and check-outs, coordinating communication between patients and clinical staff, and addressing patient concerns with empathy. The role requires a flexible schedule, as it may involve working varied hours, including weekends and evenings.

Benefits
  • Free whole-body scans for each team member
  • Flexible vacation policy
  • Prenuvo’s Commuter Benefits Plan to help cover transit and parking costs
  • 401(k) retirement savings plan with pre-tax contributions
  • Comprehensive benefits package including health, dental, vision, and mental health coverage
  • Hourly wage ranging from $20-$25 depending on experience and geographic location
Things to weigh
  • Position requires standing for extended periods
  • Role may require covering shifts with a 45-minute notice
  • No visa sponsorship available
  • Background check required as part of the hiring process
Job score3.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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