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Patient Liaison

Prenuvo
Location
Vancouver, British Columbia, Canada
Posted
17 days ago
Department
Patient Care
Salary
$20-$25
What they actually want (must-haves)
  • At least 1+ year in customer service, preferably in a healthcare or related field
  • Punctual, dependable, and committed to excellence in medical and customer care
  • Availability to work varied hours, including weekdays and weekends as needed
  • Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care
  • Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues
Nice to have
  • Previous experience in healthcare, hospitality, or MedSpa
  • Proven experience as a Receptionist, Front Office Representative, or similar role
What the job really is

As a Patient Liaison at Prenuvo's Vancouver clinic, you will be the first point of contact for patients, ensuring a warm and professional welcome. Your daily tasks will include managing patient check-ins, scheduling appointments, and addressing patient concerns with empathy. The role requires a flexible schedule and a commitment to providing excellent customer service in a fast-paced environment.

Benefits
  • Free whole-body scans for each team member
  • Flexible vacation policy
  • Comprehensive benefits package including health, dental, vision, and mental health coverage
  • Access to RRSP and TFSA retirement savings plans with immediate, optional enrollment
  • Hourly wage ranging from $20-$25 depending upon experience and geographic location
Things to weigh
  • Fully on-site position requiring commuting within 45 minutes of the clinic
  • Role may require standing for extended periods
  • No visa sponsorship available, must be legally authorized to work in Canada
Job score3.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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