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Patient Liaison (4-6 Month Contract)

Prenuvo
Location
Vancouver, British Columbia, Canada
Posted
18 days ago
Department
Patient Care
Salary
$20-$25
What they actually want (must-haves)
  • At least 1+ year in customer service, preferably in a healthcare or related field
  • Self-starter who takes ownership of their training and development
  • Punctual, dependable, and committed to excellence in medical and customer care
  • Availability to work varied hours, including weekdays and weekends as needed
  • Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care
  • Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues
Nice to have
  • Previous experience in healthcare, hospitality, or MedSpa
  • Proven experience as a Receptionist, Front Office Representative, or similar role
What the job really is

As a Patient Liaison at Prenuvo, you will be the first point of contact for patients at the Vancouver clinic, responsible for welcoming them, managing check-ins and check-outs, and ensuring a smooth registration process. You will also coordinate communication between patients and clinical staff, address patient concerns, and maintain an organized front desk environment. This role requires a flexible schedule, including weekends and evenings, and emphasizes exceptional customer service and attention to detail.

Benefits
  • Free whole-body scans for each team member
  • Flexible vacation policy
  • Comprehensive benefits package including health, dental, vision, and mental health coverage
  • Access to RRSP and TFSA retirement savings plans with immediate, optional enrollment
Things to weigh
  • Role requires standing for extended periods
  • Schedule may require working weekends and evenings
  • No visa sponsorship available
  • Hourly wage ranges from $20-$25 depending on experience and location
Job score3.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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