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Patient Liaison

Prenuvo
Location
Wayne, Pennsylvania, United States
Posted
24 days ago
Department
Patient Care
Salary
$20-$25
What they actually want (must-haves)
  • At least 1+ year in customer service, preferably in a healthcare or related field
  • Self-starter who takes ownership of their training and development
  • Punctual, dependable, and committed to excellence in medical and customer care
  • Availability to work varied hours, including weekdays and weekends as needed
  • Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care
  • Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues
Nice to have
  • Previous experience in healthcare, hospitality, or MedSpa
  • Proven experience as a Receptionist, Front Office Representative, or similar role
What the job really is

As a Patient Liaison at Prenuvo's Wayne, PA clinic, you will be the first point of contact for patients, responsible for welcoming them, managing check-ins and appointments, and ensuring a positive experience. Your role will involve communication with patients and clinical staff, addressing concerns, and maintaining an organized front desk. This position requires flexibility in scheduling and a commitment to high standards of customer service in a fast-paced environment.

Benefits
  • Free, whole-body scans for each team member
  • Flexible vacation policy
  • Prenuvo’s Commuter Benefits Plan to help cover transit and parking costs
  • 401(k) retirement savings plan to eligible employees
  • Comprehensive benefits package including health, dental, vision, and mental health coverage
  • Competitive wages
Things to weigh
  • Role requires standing for extended periods
  • Position does not provide visa sponsorship
  • Work schedule may include weekdays, weeknights, and weekends
  • Hourly wage ranges from $20-$25 depending on experience and location
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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