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← Point C

Director, Client Services

Point C
Location
United States - Remote
Posted
11 days ago
Department
Account Management
What they actually want (must-haves)
  • 7-10 years of experience in the self-funded healthcare, insurance, or TPA industry
  • Minimum 5 years of client management or related leadership experience
  • Bachelor’s degree
  • Strong project management skills
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
Nice to have
  • Active state insurance license is preferred
What the job really is

The Director of Client Services at Point C is responsible for leading client management and retention efforts within a designated region. This role involves overseeing a team, managing client relationships, driving strategic initiatives for client satisfaction and revenue growth, and collaborating with sales and operations teams to ensure high-quality service delivery.

Benefits
  • Comprehensive medical, dental, vision, and life insurance coverage
  • 401(k) retirement plan with employer match
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
  • Paid time off (PTO) and disability leave
  • Employee Assistance Program (EAP)
Things to weigh
  • No specific details on team size or structure provided
  • Role involves significant leadership responsibilities, which may require a high level of commitment and stress management
  • Compensation range is provided, but individual compensation is based on experience and qualifications, which may vary widely
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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