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← Point72

It Operations Engineer, End User Computing

Point72
Location
New York, NY; Stamford, CT
Posted
17 days ago
Department
Technology
Salary
$110,000-$170,000
What they actually want (must-haves)
  • Minimum of four years of experience in a client service, desktop support, or technical support role
  • Bachelor’s degree from an accredited institution with a concentration in technology, computer science, or a related discipline
  • Previous experience supporting investment professionals in the financial industry
  • Knowledge of market data and electronic trading platforms, including Bloomberg and Neovest
  • Scripting and automation experience using PowerShell and Splunk
  • Proficiency supporting PCs, laptops, video conferencing solutions, software, and mobile devices
What the job really is

As an IT Operations Engineer focused on End User Computing at Point72, you will provide high-level technology support to the Executive Management team, troubleshooting and resolving issues with various devices and software. Your role will involve managing service expectations, coordinating with technology service providers, and developing project plans for new initiatives, alongside providing 24/7 on-call support as needed.

Benefits
  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups representing women, people of color and the LGBT+ community
  • Mental and physical wellness programs
  • Tuition assistance
Things to weigh
  • Salary range provided but actual compensation may vary based on various factors
  • Role involves 24/7 on-call support which may impact work-life balance
  • Experience in the financial industry is required, which may limit applicant pool
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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