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Senior Service Delivery Manager

Planet
Location
San Francisco, CA
Posted
17 days ago
Department
Ground Operations
What they actually want (must-haves)
  • 6+ years of relevant work experience
  • Bachelor’s degree in a relevant discipline
  • Previous Technical Program Management or Construction Management experience
  • Excellence in organizational management and high-volume task prioritization
  • Basic programming skills - scripting and data analysis
  • Willingness to travel up to 25% of the time
Nice to have
  • Experience with Bash, Python or other scripting or object-oriented languages
  • Experience with Linux or UNIX servers, IP Networks or previous Aerospace experience
What the job really is

As a Senior Service Delivery Manager at Planet, you will oversee the delivery and operational excellence of a diverse Ground Station network that supports satellite communications. Your role involves managing complex ground systems, coordinating construction projects, and collaborating with various stakeholders to ensure operational readiness and budget management. You will also facilitate project updates and sprint planning sessions to align technical efforts with organizational goals.

Benefits
  • Comprehensive Medical, Dental, and Vision plans
  • Health Savings Account (HSA) with a company contribution
  • Generous Paid Time Off in addition to holidays and company-wide days off
  • 16 Weeks of Paid Parental Leave
  • Wellness Program and Employee Assistance Program (EAP)
  • Home Office Reimbursement
Things to weigh
  • Hybrid role requiring 3 days in the San Francisco office per week
  • No specific salary range provided; compensation is based on experience and location
  • Role involves managing complex systems which may require adapting to changing design goals
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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