Customer Experience Representative

As a Customer Experience Representative at Pinnacol Assurance, you will provide exceptional customer service to both external stakeholders and internal teams. Your daily tasks will include handling phone, chat, and email communications, managing administrative tasks, and educating customers about the company's services. You will also support the claims and underwriting staff and may perform additional duties as needed.

• Diverse benefit offerings for medical, dental and vision
• 20 paid days off your first full year plus 9 paid holidays
• Wellness programs, including on-site, company-paid fitness facilities and classes
• Professional development opportunities
• Paid time off to volunteer with Colorado nonprofits
• Quarterly incentive up to 12 percent of annual base salary when team exceeds goals

• No specific mention of remote work options
• High volume, performance-driven environment may be stressful for some
• Role involves extensive telephone and computer work in an office environment