HHiring Reality
← Ping Identity

Business Analyst

Ping Identity
Location
USA - Denver, CO
Posted
18 days ago
Department
5101 Business Transformat
Salary
$70,000–$90,000
What they actually want (must-haves)
  • Bachelor’s degree in Finance, Business Administration, Economics, Computer Science, or related field (and/or equivalent experience)
  • 3+ years of Consulting, Customer Success, Customer Support, Professional Services, Operations, and/or Business experience managing business process change and technology implementation projects
  • Experience in Business Analysis; familiarity with SDLC methodologies, Agile, SCRUM, and Waterfall
  • Strong critical thinking and verbal/written communication skills
  • Working understanding of Salesforce Service Cloud and/or Experience Cloud, related business applications such as Jira/Jira Service Management, Gainsight, or Professional Services tools
Nice to have
  • A business or technology consulting background
  • Strong leadership, diplomatic, and motivational skills
  • Demonstrated experience with process mapping, user acceptance testing, release readiness, production handoffs, or change and adoption activities
  • Technically competent with various business applications, including Google Enterprise Application Suite, Microsoft Office, Smartsheet, and Lucidchart
  • Experience using the Atlassian suite—particularly Jira, Jira Service Management, and Confluence
What the job really is

As a Business Analyst at Ping Identity, you will engage with business stakeholders and technical teams to analyze and document business requirements, drive process improvements, and support technology implementation projects. Your role will involve leading discovery sessions, translating requirements into actionable tasks, and facilitating user acceptance testing while ensuring successful deployment and adoption of new processes and capabilities.

Benefits
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)
Things to weigh
  • Salary range is $70,000–$90,000, which may vary based on individual qualifications
  • Role involves managing multiple initiatives simultaneously, which may require strong multitasking skills
  • Experience with specific tools and methodologies is emphasized, which may limit candidates without that background
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

Applying to Ping Identity?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →