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Technical Enablement Associate

Ping Identity
Location
USA - Denver, CO
Posted
20 days ago
Department
6110 Revenue Acceleration
Salary
$70,410–$88,013
What they actually want (must-haves)
  • Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related field, or 5+ years of equivalent experience
  • 1+ years of experience in customer-facing or communication-focused roles
  • Basic programming or scripting experience in a language such as Python, JavaScript, Java, Bash, or PowerShell
  • Foundational knowledge of information technology, cybersecurity, AI, cloud concepts, web applications, APIs, or identity and access management
  • Practical AI fluency, including experience using AI tools to improve productivity and create technical enablement materials
  • Ability to follow technical procedures and troubleshoot using logs and documentation
Nice to have
  • Exposure to SSO, MFA, orchestration, identity governance, authorization, identity verification, identity risk, or related IAM concepts
  • Experience in building or supporting demos, labs, sandboxes, or proof-of-concept environments
  • Experience in technical enablement, sales engineering, software development, IT, cybersecurity, technical support, or lab operations
  • Experience with REST APIs, JSON, HTTP, browser developer tools, command-line tools, basic SQL, or Git
  • Experience creating technical documentation, diagrams, presentations, or learning materials for technical audiences
What the job really is

The Technical Enablement Associate at Ping Identity will support the Sales Engineering organization and other sales-aligned teams by developing and delivering technical enablement materials and experiences. This role involves hands-on work with demo environments, creating instructional content, coordinating events, and improving the learner experience. The position requires collaboration with various stakeholders and offers an opportunity to deepen knowledge in identity and access management while honing program-management skills.

Benefits
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)
Things to weigh
  • Salary range provided only for Colorado; final compensation may vary based on individual factors
  • Role involves flexibility in work hours due to global business needs and may require minimal travel
  • Position requires a mix of technical skills and program management, which may appeal to candidates looking for diverse responsibilities
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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