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← Pie Insurance

Team Lead, Collections

Pie Insurance
Location
United States
Posted
26 days ago
Department
Billing & Collections
What they actually want (must-haves)
  • High school diploma or GED required
  • 3+ years of team leadership or people management experience
  • 2+ years of vendor management experience
  • 1+ year of experience with data analysis and understanding of workers' comp operational practices
  • Working knowledge of debt-collection regulations (FDCPA, Regulation F, TCPA)
  • Strong communication skills
Nice to have
  • Associate's or Bachelor's degree preferred
  • 1+ year of Premium Audit experience preferred
  • Experience in commercial insurance preferred
  • 1+ year of experience managing BPO or offshore teams preferred
  • LEAN Certification preferred
What the job really is

As the Team Lead for Collections at Pie Insurance, you will oversee the entire process of collecting past-due receivables, ensuring compliance with debt-collection regulations while driving performance against internal targets. You will lead a team, manage vendor relationships, and collaborate with various departments to improve collection processes and outcomes. This role requires strategic oversight of collection efforts and accountability for the team's performance and results.

Benefits
  • Competitive cash compensation
  • Comprehensive health plans
  • Generous PTO
  • Future focused 401k match
  • Generous parental and caregiver leave
  • Discretionary bonuses based on company performance
Things to weigh
  • Remote position requires reliable, high-speed internet access
  • Base compensation range of $70,000 - $90,000 USD is specified, but no further details on salary progression or raises are provided
  • The use of AI in application review and interview processes may be a factor in hiring decisions
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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