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← PhyNet Dermatology LLC (External)

Patient Services Representative - Call Center - Bloomington, IL

PhyNet Dermatology LLC (External)
Location
Bloomington, IL
Posted
19 days ago
Department
Contact Center
What they actually want (must-haves)
  • High school diploma or equivalent
  • 0-1 year in customer service, preferably in a healthcare environment
  • Proficiency in navigating multiple computer systems and familiarity with Microsoft Office applications
  • Ability to manage multiple tasks in a dynamic healthcare environment
  • Strong commitment to patient care and operational excellence
Nice to have
  • Medical Customer Service experience highly preferred
What the job really is

The Patient Services Representative - Call Center will be responsible for providing exceptional support to patients and providers in a dermatology setting. Daily tasks include responding to incoming calls, scheduling appointments, triaging concerns, and collaborating with team members to enhance processes. The role also involves participating in training and maintaining a high standard of customer service in a dynamic healthcare environment.

Things to weigh
  • No specific salary or benefits listed
  • Role involves handling multiple tasks in a fast-paced environment
  • Physical demands include occasional lifting and standing for extended periods
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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