HHiring Reality
← PhyNet Dermatology LLC (External)

Patient Services Representative - Call Center (Russian Speaking) - Sheepshead Bay, NY

PhyNet Dermatology LLC (External)
Location
Sheepshead Bay, NY
Posted
1 month ago
Department
Contact Center
Salary
$20 - $21
What they actually want (must-haves)
  • Fluency in Russian and English
  • High school diploma or equivalent
  • 0-1 year in customer service, preferably in a healthcare environment
  • Proficiency in navigating multiple computer systems and familiarity with Microsoft Office applications
Nice to have
  • Medical Customer Service experience
What the job really is

The Patient Services Representative - Call Center role involves providing excellent support to patients and providers in a dermatology setting. Responsibilities include responding to calls, scheduling appointments, triaging concerns, and collaborating with team members to enhance processes. The position requires fluency in Russian and English, and a commitment to maintaining high standards of customer service.

Benefits
  • Starting pay is $20 - $21 hourly
  • Hours are Monday - Friday, 8 hours daily
Things to weigh
  • Role involves handling multiple tasks in a dynamic healthcare environment
  • Physical demands include occasional lifting and extended periods of standing or sitting
  • No specific mention of career advancement opportunities or additional benefits
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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