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Payment Operations Representative

PeopleFinders
Location
Remote
Posted
1 month ago
Department
Support Operations
Salary
$30-$35
What they actually want (must-haves)
  • Minimum of 3 years of experience in payment operations, billing, collections or a related financial support field
  • Working knowledge of payment gateways, credit card and ACH processing, chargebacks and the dispute lifecycle
  • Excellent written and verbal communication skills
  • Strong critical thinking and analytical skills
  • Demonstrated knowledge of Microsoft Office 365 applications, with strong Excel skills preferred
  • Detail oriented and able to work independently and within a team environment
Nice to have
  • Experience in chargebacks & disputes (2 years preferred)
  • Experience with payment gateway / ERP systems (2 years preferred)
  • Ability to continuously improve product and process knowledge
What the job really is

The Payment Operations Representative at PeopleFinders.com is responsible for managing billing operations, ensuring smooth transaction processing, and resolving payment issues. Daily tasks include monitoring transactions, handling chargebacks and disputes, and preparing reports for leadership. The role requires collaboration with various departments and the ability to manage competing priorities effectively.

Benefits
  • 401(k)
  • 401(k) matching
  • Medical/Dental/Vision/Life Insurance
Things to weigh
  • Hourly rate is $30-$35/hr
  • Role involves significant interaction with internal and external customers
  • Requires adaptability to evolving processes
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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