Senior Pre- & Post-Sales Customer Engineer, Enterprise

As a Senior Customer Engineer at Pendo, you will manage strategic Enterprise accounts, leading technical strategies for customer acquisition, implementation, and value realization. Your role involves collaborating with account teams, resolving complex technical challenges, and building capabilities within the Customer Engineering team through playbooks and coaching. You will also drive measurable improvements in customer health and retention while leveraging AI tools to enhance your work.

• Highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

• Remote role supporting a West Coast territory may require flexibility in working hours for candidates in other time zones.
• No specific information on the company's growth or stability, though it is described as a fast-growing startup.
• The role emphasizes the use of AI tools, which may require a strong willingness to adapt to new technologies.
• The compensation structure includes a significant variable component, which may affect income stability.