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← Pediatrics Plus Website

IT Support Engineer

Pediatrics Plus Website
Location
Springdale, Arkansas, United States
Posted
12 days ago
Department
IT, Systems, & Streamline
What they actually want (must-haves)
  • Strong technical troubleshooting and problem-solving skills
  • Ability to independently resolve common hardware, software, user account, and connectivity issues
  • Working knowledge of Windows operating systems and Microsoft applications
  • Basic understanding of Active Directory, Microsoft 365, networking, and server environments
  • Strong organizational skills with attention to detail and accuracy
  • Ability to manage multiple support requests and prioritize work appropriately
Nice to have
  • Associate or college degree, preferred
  • Technical training or relevant certifications, preferred
  • 3+ years of IT support experience, preferred
  • Demonstrated experience troubleshooting Windows computers, software applications, printers, and peripheral devices
  • Experience supporting Microsoft 365 and Active Directory environments, preferred
What the job really is

The IT Support Engineer at Pediatrics Plus will be responsible for installing, troubleshooting, maintaining, and supporting hardware and software across the company. This role involves providing technical support both remotely and onsite, requiring regular travel to various Pediatrics Plus locations. The engineer will also manage user accounts, troubleshoot network issues, and ensure technology operates effectively to support the organization's mission.

Benefits
  • Competitive Pay
  • Paid Time Off
  • Medical, Dental, & Vision Insurance
  • State of the Art Facilities & Technology
Things to weigh
  • Travel required within a two-hour radius for onsite support
  • Physical demands include lifting up to 50 pounds and working around farm animals at certain locations.
  • The role involves both reactive and proactive support, which may require flexibility in scheduling.
Job score3.2/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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